Refund Policy

Thank you for choosing Pure X Chaos for your fashion needs. We are committed to providing high-quality products and ensuring your satisfaction with every purchase. Please review our refund policy below.

Eligibility Criteria

Our products are designed with meticulous craftsmanship to ensure a perfect and flattering fit. Due to the intimate nature of our clothing—similar to lingerie or swimwear—and the presence of delicate embellishments such as rhinestones, crystals, pearls, sequins, etc., we do not offer returns at this time.

To ensure you select the right size and fit, we strongly recommend consulting our size guide before placing an order. If you have any questions regarding size, fabric, or fit, please contact us before purchasing at hello@purexchaos.com.

Damages and Issues

Please inspect your order upon receipt. If you notice any defects, damages, or discrepancies from the product images, notify us immediately. Our team will assess the issue and work toward a swift resolution.